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Dear Homeowners,

We are excited to share some great news—our company is rebranding! While the name and brand identity will have a fresh look, the exceptional service and support you rely on will remain the same. Effective March 1st, the company will be known as Folio Association Management.
This rebrand reflects the company’s continued growth and evolution, ensuring it better represents its values and commitment to serving your community.

You may have already seen in correspondence or in your annual assessment coupons/statements – the name Home Encounter HECM, LLC. That has been our registered entity name for over 10 years. We were doing business as (DBA) HomeRiver Group. But with a new year comes a new look and feel to who we are.

What’s Changing?

  • New Name & Logo: The updated branding will be reflected on the website, emails, and other communications.
  • New Company Website: www.folioam.com (coming soon)
  • Fresh Look: A modernized visual identity that aligns with the company’s mission and future direction.
  • Email Updates: Managers, support teams, and leadership will begin using new email addresses. However, all previous emails will be
  • forwarded to ensure a seamless transition.
  • Community email: johnslanding@folioam.com

What’s Not Changing?

  • Same Leadership & Team: The same dedicated professionals will continue to serve your community.
  • Same Services & Commitment: The company remains committed to delivering the same high-quality management and support.

No Changes to:

  • Phone Number
  • Software
  • Banking Information
  • Web Portal
  • Payment Address

Thank you for your patience and support as we navigate this next chapter!

Architectural Review Board Approval

If you are planning to complete external property maintenance or make any exterior changes to your home including exterior painting, roofing, windows, doors, landscaping (including sod and trees), mailboxes etc. an Architectural Review Board (ARB) Application must be submitted for approval.
Any work performed without Architectural Review Board (ARB) Committee approval, which is required pursuant to the Johns Landing Declaration of Covenants, Conditions, Easements & Restrictions Article XV, may be subject to a fine.

NOTE: You will require prior Architectural Review Board (ARB) approval when painting the same color or using the same materials for maintenance, repairs or replacement.
Work may not commence until your request is approved by the Architectural Review Board (ARB).

Gate Remotes

Attention Homeowners:

Gate Remotes

Please be advised that due to an increase in costs that had not previously been adjusted, the price of gate remotes for Johns Landing has been raised from $28 each to $35 each, effective immediately.

Thank you for your understanding.

Town of Oakland Solid Waste and Recycling

Town of Oakland Solid Waste and Recycling


The Town of Oakland recently partnered with Waste Pro for waste collection services from February 1, 2025.
For the most accurate and up-to-date information about garbage, recycling, and yard waste pick-up, please visit their website here.

Frequently Asked Questions for New Service

When will my trash can be delivered?

Trash cans will start to be delivered on Saturday January 25 and the 7-10 days after. The new cans will be sealed and should not be used until the 1st designated pickup date (2/4 or 2/7). The new service with Waste Pro does not take effect until after February 1st.

Where can I recycle my old trash can?

Old trash cans and green recycle totes can be used for yard debris collection, or can be recycled by dropping off at 205 E Gulley. Ave. They should not be used For trash collection after Feb 1, unless you have not received the new Waste Pro, Oakland branded, Cart.

What is my collection day?

Garbage Collection is picked up on Tuesdays OR Fridays. Please see the map below to determine your day of the week.

  • Garbage Collection is picked up on Friday.
  • Recycling is picked up on Thursday.
  • Yard Waste is picked up on Wednesdays.

Please place all items on the curb by 7:00 a.m. for pickup.

Holiday Schedule:

Thanksgiving and Christmas
If your collection day falls on one of these holidays, your collection service will be moved to the following Saturday.

Bulk Pick-up Information:

Regulated bulk pick up will be collected on the designated trash day. It will need to be scheduled by contacting waste pro. https://www.wasteprousa.com/town-of-oakland/#bulk-appliances

Additional Questions?

Questions, requests, compliments, or complaints can be submitted on Waste Pro’s website, along with additional information.

Important Changes to Trash Collection in Oakland

Important Changes to Trash Collection in Oakland

Effective February 1, 2025, Trash Collection will change to once-a-week pick-up.
Waste Pro will be the new waste and recycling collection provider in the Town of Oakland.
Residents will receive one 96-gallon garbage and one 96-gallon recycling can, unless a smaller can is requested. To request a smaller can, please visit Waste Pro’s Website.

Pick-up Days

Trash

  • Zone 2: Friday

Yard Waste

  • Wednesday – Placed in bags or your own can.

Bulk Pick-up

  • Same as trash day. Residents will need to call Public Works to arrange pick-up.

What do I do with my old can?

There are many options! Old cans can be used for yard waste, recycled, or labeled as trash and thrown away.

Questions?

Please call Public Works at 407-656-1117 ext. 2304 with any additional questions.

Assessments

January 2025 assessments must be paid to HomeRiver Management, not Empire Management.

Please wait to receive your payment coupons, which will include your account number, before registering on the HomeRiver portal and submitting your payment.

Due to delays in the transition and setting up the portal, a 60-day grace period will be provided for assessment payments.

Transition to HomeRiver Group Management

Dear Homeowners,

We are proud to announce the Board of Directors has selected HomeRiver Group to provide professional community association management services as of 1/1/2025. At HomeRiver Group, we are committed to providing excellent service and enhancing the overall living experience for all residents. With our dedicated team of professionals and proven track record in community management, we are confident that we can contribute positively to the well-being and functionality of Johns Landing Homeowners Association, Inc.

Please note that we are building your community database and inputting your new information. Transitions to HomeRiver Group can take up to 90 days to accurately reflect on your account. Your payment coupons or statements if required for your community will be sent to you shortly but if you would like to contact us re: payment, please see the below information.

How to Contact Us
Telephone: 813-993-4000
Email: Johnslanding@homeriver.com
Office Address: 4301 Vineland Rd. Suite E-1. Orlando, FL 32811

Online Portal:
The Association utilizes an online system to keep the neighborhood informed of special events, updates, and announcements. You will also find digital copies of the By-Laws and Declaration(s), as well as forms for submitting architectural changes, making online payments, meeting minutes, and much more. To register and log in to your owner portal, please wait for your coupons or statements to be delivered as you will need your account number to register. Once you receive your coupons or statements, please go to www.homeriverconnect.com. Please click the Register Button and submit your information. Once your information is verified, you will receive an email notifying you. To log in to your Account, enter your Email Address and Password in the fields provided. When you have successfully logged into your owner portal, you must update your information to keep our records current. This includes an up-to-date email address and telephone number.

1. Coupons or Statements
The coupon remittance address will be listed on your coupons or statements. That address is:
Johns Landing Homeowners Association, Inc.
c/o HomeRiver Group
Po Box 25473
Tampa, FL 33622-5473

2. Bank Bill Pay
If you would like to pay your assessments using an online bill pay service or pay online through your personal bank’s online payment service, you must delete your current setup and add a new payee to ensure your payment is posted promptly. The remittance address is as follows:
Johns Landing Homeowners Association, Inc.
C/O HomeRiver Group
Po Box 25473
Tampa, FL 33622-5473

3. Online Payments
Owners can make online payments via e-check or credit card through your association’s portal by visiting www.homeriverconnect.com Choose the “Pay Assessments”, option on your main portal page to make quick and easy online payments. Please note there is a fee for e-checks of $1.99 per payment. The cost for credit cards is 3.25% of the payment amount. If you have not registered for your username or password, you will need to do so first. Once registered and approved, you will receive a password via email, and you will be ready to make online payments.

4. Previous ACH
If you had your assessment coming out via ACH with the previous management company, your ACH will not transfer to HomeRiver Group.

What’s next?
Our team is dedicated to ensuring a smooth transition, and we are confident that our presence will positively impact the community. We look forward to the opportunity to serve you and your fellow homeowners. Please remember that a transition in management takes time as with any change, so we ask that you be patient with us as we organize your community’s accounts and balances, meet with vendors, and make sure that we get off to the right start in your community. We expect a smooth transition and look forward to getting out and meeting you and your neighbors.

Thank you for your attention, and we are excited about the future of Johns Landing Homeowners Association, Inc. under the management of HomeRiver Group.

Sincerely,
Brad van Rooyen
National VP of HOA Management
HomeRiver Group