Dear Homeowners,

We are excited to share some great news—our company is rebranding! While the name and brand identity will have a fresh look, the exceptional service and support you rely on will remain the same. Effective March 1st, the company will be known as Folio Association Management.
This rebrand reflects the company’s continued growth and evolution, ensuring it better represents its values and commitment to serving your community.

You may have already seen in correspondence or in your annual assessment coupons/statements – the name Home Encounter HECM, LLC. That has been our registered entity name for over 10 years. We were doing business as (DBA) HomeRiver Group. But with a new year comes a new look and feel to who we are.

What’s Changing?

• New Name & Logo: The updated branding will be reflected on the website, emails, and other communications.
• New Company Website: www.folioam.com (coming soon)
• Fresh Look: A modernized visual identity that aligns with the company’s mission and future direction.
• Email Updates: Managers, support teams, and leadership will begin using new email addresses. However, all previous emails will be
• forwarded to ensure a seamless transition.
• Community email: johnslanding@folioam.com

What’s Not Changing?

• Same Leadership & Team: The same dedicated professionals will continue to serve your community.
• Same Services & Commitment: The company remains committed to delivering the same high-quality management and support.

No Changes to:

• Phone Number
• Software
• Banking Information
• Web Portal
• Payment Address

Thank you for your patience and support as we navigate this next chapter!